Help Desk
App Support
Have a question, feedback, or run into a glitch? We are dedicated to ensuring a seamless experience across all our Android apps.
How to Contact Us
For prompt app support, please write to us at our dedicated inbox. To help us identify and resolve your problem as quickly as possible, we kindly ask that you follow our email guide.
Required Information Checklist
App DetailsSpecify the exact name of the application you are using (e.g. Mendo).
Device ModelMention your mobile phone or tablet model (e.g. Samsung Galaxy S23, Pixel 8).
Android VersionProvide the version of Android installed on your smartphone (e.g. Android 13 or 14).
DescriptionProvide a concise description of the issue or error, including steps to reproduce it.
“For app support, include the app name, device model, Android version, and a short description of the issue.”
Suggested Email Subject Template:
Subject: Support: [App Name] - [Short Issue Summary]
- App Name:
- Device Model:
- Android Version:
- Short Description of the Issue:
- App Name:
- Device Model:
- Android Version:
- Short Description of the Issue: